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Lindsay Gibson

Lindsay Gibson
Lindsay Gibson is a seasoned leader who made her mark on managing both technology and people at BlackBerry. She played a pivotal role in many areas of the BlackBerry business, starting in marketing then moving to head of BlackBerry's Customer Operations for both North America and Europe. Today, Gibson is the Chief Operating Officer at TextNow, a company disrupting the telecom space by delivering reliable and affordable wireless connectivity solutions that allow users to access phone services wherever they are, without the burden of a costly cell phone plan. As COO, Gibson assumes leaders

Top 5 Customer Care Changes You Need to Make Right Now

Customer support isn’t often associated with slick innovation or dramatic changes, but new technology and unconventional thinking is completely transforming service models. Now,...

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