Kelly Morgan

4 Ways of Exceeding Customer Expectations Through Intelligent CX

“The customer is always right.” - Harry Gordon Selfridge, 1909 Sales is no longer a door-to-door business; you don’t get to ring the doorbell and tell customers they need you anymore. Now, they’re coming to your door, and if they don’t like what they see,…

3 Steps to Becoming a Digital Disruptor

“The secret of change is to focus all of your energy, not on fighting the old, but on building the new.” – Dan Millman Becoming a digital disruptor is essential to surviving and thriving in a market that’s constantly evolving. Today’s digital economy is proving...

New Posts