Kimpee Olivar | CustomerThink

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Kimpee Olivar

CameraPro Australia

Kimpee is a content marketer for a customer experience company. He is passionate about customer service and engagement.

How Customer Experience Will Transform in the Coming Years

Kimpee Olivar - November 2, 2021

Customer Experience (CX) has been changing and adapting year after year, but the early 2020 up to today changed the landscape of how customers...

Improve Your Work at Home Strategy with Artificial Intelligence

Kimpee Olivar - April 7, 2020

Now more than ever, companies have realized the importance of strong work at home program as part of a business continuity plan. Countries around...

New Posts

Chatbots aren’t the answer to your customer service problems

Juan Jaysingh - April 23, 2024

How Much Time Does Your CX Team Spend Reading T&Cs On Each Customer Call?

Dianne McCoubrey - April 23, 2024

How to Measure and Improve Customer Experience Quality Using Six Sigma Methodology

Dhaval Sarvaiya - April 23, 2024

Navigating Data Obstacles to Shift From Gossip to Genuine Customer Trust

Kathryn Murphy - April 23, 2024

Bridging the Gap Between Marketing and Customer Experience

Annette Franz - April 23, 2024

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