Kerry Morris, Vice President of Product Management, Online Solutions, has more than 15 years of experience building and managing complex marketing businesses. With deep expertise in direct and analytical marketing across a variety of industry sectors, Kerry is focused on building marketing solutions in emerging media channels.
Many online marketers love audience-based display advertising, but their audience optimization remains trapped within each media platform. Audience-based display advertising starts with the consumer,...
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.