Katie Christian
Katie Christian
Katie Christian is a customer-centric revenue leader who's passionate about serving and scaling businesses and teams. Today, Katie leads as Head of Customer Success at Calendly one of the fastest-growing product-led growth companies. She's been named a Top 40 Customer Success Influencer and a Top 50, Sales Women to Watch.
Three Ways to Streamline Onboarding From Sales to Customer Success
One of the most critical points in a successful customer relationship is the handoff and onboarding process between sales and customer success (CS). Many...
Why It’s Important for Customer Success to Leverage Internal Experts
Every customer has their own unique needs. Often, delighting the customer means extending the relationship beyond the customer success team. Connecting them with the...
5 Customer Retention Secrets for Weathering Economic Challenges
With a potentially rocky economic road ahead, many organizations might be adjusting budgets now for products and services in 2023. How do you cement...