Kara Holthaus
Kara Holthaus
Kara Holthaus is chief customer officer at Appriss Retail and has immersed herself in the world of retail ecommerce, customer success, and professional services. Prior to Appriss Retail, she led the customer success team at Contentsquare, where she fostered company growth and strong relationships with clients. Before that, she served as the vice president of client success at SmarterHQ where she played a pivotal role in the company’s growth, ultimately leading to its acquisition by Wunderkind.
Exploring the Emotional Toll of Retail Crime
There is no doubt that incidents of organized retail crime (ORC) can be emotional for retail associates. Whether it’s confronting a physical act of...