Kjell Kahlenberg
Kjell Kahlenberg
As Director of Customer Engagement Solutions of Indusa, Kjell is a subject matter expert on Microsoft Dynamics CRM with deep experience across sales, customer care, and marketing disciplines. He has led large enterprise CRM deployments across various industries and business models. Kjell focuses on solution advisory, consulting, architecting, project and program governance, and overall customer engagement.
4 Best Practices for Successful CRM Adoption
So, you’ve gone through the trouble of researching a CRM, selecting the ideal software for your company, finding an implementation partner, and finally deciding...
Why Businesses Are Afraid of CRM & How to Overcome It
In a recent interview with Forbes, CEO of Spiro, Adam Honig, addressed the state of CRM. He said that “CRM is verging on becoming...
9 Tools and Methodologies to Complement CRM that Drive Sales Performance
As technology continues to disrupt and impact sales, many businesses are embracing Customer Relationship Management (CRM) tools to run their businesses more efficiently. CRMs...