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Justin Custer

Justin Custer
Justin Custer, CEO at ChatLingual, is setting a new standard for how companies deliver customer experience through a multilingual, agent-focused contact center platform. After studying engineering, he spent the majority of his career gaining experience from consulting Global 500s with Accenture in 12 countries across six industries. When he’s not splitting his time between the Denver HQ and the London office, you can find Justin in the mountains biking and skiing.

4 Principles for Excelling at International Customer Service

Customer experience (CX) strategy should be an ongoing discussion within every organization. The best companies revisit this all-important question often: What do our customers...

5 Strategies for Leading a Multilingual Contact Center

Innovative, global brands work hard to create outstanding CX strategies—and ensuring your customers can communicate in their native language is paramount. However, companies hit...

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