Justin Custer, CEO at ChatLingual, is setting a new standard for how companies deliver customer experience through a multilingual, agent-focused contact center platform. After studying engineering, he spent the majority of his career gaining experience from consulting Global 500s with Accenture in 12 countries across six industries. When he’s not splitting his time between the Denver HQ and the London office, you can find Justin in the mountains biking and skiing.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.