John Aiello

“Help Me Help You”: Jerry Maguire Holds Lessons for Sales and Marketing

John Aiello -
I'm neither Ebert nor Roeper. But I've always felt that the movies offer a fitting framework for discussing business issues. So fire up the popcorn and let's imagine how marketing/sales collaboration might play out on the big screen. And no, we won't be reviewing Apocalypse...

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Contact Center Planning 2023 -- Make 2023 your contact center's best year yet!
Looking for new ways to attract and retain agents? Want to streamline your tech in the year ahead? Plan smarter with the ultimate guide to contact center management and tech trends at your fingertips. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends.

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CustomerThink research finds just 25% of Customer Experience (CX) initiatives are "winning" – able to clearly show business value. Explore how Customer Success can be used as a North Star to create value for your customers and improve the return on your CX efforts.

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