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Jiong Liu

Jiong Liu
Jiong Liu leads the product marketing team for Okta’s Customer Identity products, working closely with customers to deliver trusted, tailored B2B and B2C experiences. Prior to that, Jiong led the strategy, content and tools for Okta’s Business Value practice. Jiong holds bachelor’s degrees in Economics and Interdisciplinary Studies from the University of California, Berkeley and a MBA from the University of Pennsylvania, Wharton School.

Part II: How to take your omni-channel customer experience to the next level

It’s not realistic to tackle every aspect of your omni-channel vision in one fell swoop. Take the time to plan out a strategy that...

Is Amazing Omni-channel a Pipe Dream? How CIAM Can Make it Reality

Business-to-consumer (B2C) companies now find themselves in the era of instant gratification. Success in this new paradigm requires seamless customer experiences that span online,...

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