Home Authors Posts by Jessica Popp

Jessica Popp

Jessica Popp
Jessica joined Ada.cx in 2021 as CTO. Ada is a SaaS company helping customers build automated customer experiences leveraging the power of ML. Jessica has been inspired by how customer and brand interactions are evolving and the importance of brands knowing their customers and meeting customer needs individually. Her career in software spans more than 25 years and includes a background in applications development and with a long leadership career focused on development and R&D in a variety of consumer and scientific computing arenas.

Reaching New Levels of Loyalty and Growth with Personalized CX

No matter what you’re selling, the customer experience (CX) is a key brand differentiator. While we used to think of “brand” as a company’s...

New Posts