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Jessica Miller

Jessica Miller
Jessica Miller has been working as an operations manager with one of the recognized outsourced call centers India. She has an overall experience of more than seven years in the contact center industry. Over the years, she has worked in different segments of this industry. She occasionally shares his knowledge about the industry through his writings.

Outsourced Services: The Salt of The Earth For Modern Businesses

How idea of outsourcing became a trend: The concept of outsourcing is not something that attracted attention all of a sudden. It took time for...

All Pampering Not Enough for Customer Service

Customers are habitual to your service: Well, we cannot deny that competition in the contemporary business world has risen to a level where an organization...

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