Jeff Epstein

A Chatbot for Every Industry – AI Chatbots in Action

If you think your business doesn’t need a chatbot, think again. Chatbots have the power to streamline workflows and provide better service, making them a fit for every industry. They improve everyone’s experience—from employees to customers—by finding opportunities where tasks can be automated so...

How to Deliver a Big Business Customer Experience with Small Business Bandwidth Using Omnichannel...

After a year of operating virtually to slow the spread of COVID-19, customers expect the businesses they engage with to be efficient, no matter the size of that business. Whether they’re reaching out via live chat or email, social media or text, customers not...

New Posts

CustomerThink