Jeff Gray

Rethinking Business Strategy for Customers Amidst Transformation

Jeff Gray -
Learning to operate in a pandemic means learning to operate touch-free For businesses both in and outside of the technology community, like ours operating in the enterprise networking space, the vantage point of 2019 looked as though 2020 was about to become a bonanza year....

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Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies

Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.

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