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Jeff Canter

Jeff Canter
Jeff Canter serves as Senior VP of Services for inContact, where he leads Professional Services and Technical Support. Prior to inContact, Jeff was CEO and one of the founders of Uptivity, where he helped grow the business more than 150% in 10 years, leading to the company's successful sale to inContact. Prior to co-founding Uptivity, Jeff built his knowledge of the contact center industry while working as a senior software engineer for a large outsourcer, where he architected and launched the organization's key software infrastructure, including several critical voice and data applications.

How to Create Successful Customer Feedback Surveys

Picture this scene: your manager stops by your desk and begins to speak. You wait for a...

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