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Josh Bernoff

Josh Bernoff
Josh is senior vice president, idea development at Forrester Research and is responsible for identifying, developing, and promoting some of the company's most influential and forward-looking ideas. Josh is the coauthor of the BusinessWeek best-selling book Groundswell: Winning in a World Transformed by Social Technologies (Harvard Business Review Press, 28), a comprehensive analysis of corporate strategy for dealing with social technologies.

How Technology Can Empower Employees to Serve Empowered Customers: An Interview with Josh Bernoff of Forrester Research

Bob Thompson interviews Josh Bernoff, Senior VP of Idea Development at Forrester Research and co-author (with Ted Schadler) of Empowered about how companies can...

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