Javier is President of Magic Software Americas. An effective, and results-driven executive leader with 20+ years of success in global mobility and enterprise marketplace with both public and private equity backed company experience. Proven performer adept at growing business / divisions / geographies, building and leading high performance teams to rapid revenue, developing lucrative contracts, forging profitable, long-term alliances with major partners / customers, and leading global cross functional teams to achieve aggressive performance targets.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.