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Jamie Kennedy

Jamie Kennedy
Jamie Kennedy serves as the Director of Digital Strategy & Customer Experience Solutions at HGS, a global leader in digital user experience solutions. In her position, Jamie evaluates and designs new and transformative ways for brands and agencies to help put their customers first.

How Chatbots Can Influence Customer Experience

When it comes to “winning the CX game,” perhaps no factor is as crucial as time for both consumers and brands, as time is...

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