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Ivan Moore

Ivan Moore
Ivan is Chief Operating Officer of Jolt Consulting Group, a company exclusively focused on assisting companies improve their customer experience and accelerate growth. Ivan and his team deliver success business outcomes for their clients across the entire customer journey by assessments of their sales and service delivery, optimization of business processes, operating metrics, and deployment of enabling technologies. As a consultant, Ivan has worked with clients across 10 industry verticals to transform their operations. Contact Ivan at [email protected].

4 Ways to Leverage Artificial Intelligence in Customer Service

Much has been written about the importance of Customer Experience (“CX”) and it has never been more important with record call volumes at contact...

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