Bilal Momin

Upgrade/Migrate Existing Application to ASP.NET Core: Does This Change Require?

Bilal Momin -
It is based on your ability to change faster than your competition, customers, and business. .Net core has the ability to turn your old webapps into the whole new modern secure fast performing apps that will help enterprises to take business to next level. The…

How to Improve CX & Trust of Online Store Customers with Digital Marketing

Bilal Momin -
Every online store wants to increase traffic and make sales. But even after investing a lot of efforts and money for digital marketing, only a few stores excel and others struggle finding customers. A sound digital marketing tactic involves creating and executing an ecommerce...

What Everyone Says About IoT Security Challenges

Bilal Momin -
Internet of Things (IoT) has been the latest buzzword in the IT industry. Industry experts estimate that over 75 billion devices will be connected to the internet by 2025. The hype of IoT security challenges has brought fear, uncertainty, and doubt (FUD) because of...

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Best Practices to Prove the Business Value of Customer Experience

CustomerThink’s research finds just 19% of CX initiatives can show tangible benefits. Due to the COVID-19 crisis, the ROI issue is now front and center with CX leaders. Learn the best ways to prove the business value of CX, including ROI advice in customer feedback, customer service, and CX infrastructure.

Digital CX Opportunities to Kickstart the New Year

[01/28/2021] If 2020 made one thing clear, it's that digital transformation is here to stay. What does this mean for customer experience (CX) and contact center leaders? Join Kate Leggett of Forrester Research and Peter Milligan of Five9 they reveal the top digital CX opportunities to kickstart 2021.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies

Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.

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