Bilal Momin

Upgrade/Migrate Existing Application to ASP.NET Core: Does This Change Require?

Bilal Momin -
It is based on your ability to change faster than your competition, customers, and business. .Net core has the ability to turn your old webapps into the whole new modern secure fast performing apps that will help enterprises to take business to next level. The…

How to Improve CX & Trust of Online Store Customers with Digital Marketing

Bilal Momin -
Every online store wants to increase traffic and make sales. But even after investing a lot of efforts and money for digital marketing, only a few stores excel and others struggle finding customers. A sound digital marketing tactic involves creating and executing an ecommerce...

What Everyone Says About IoT Security Challenges

Bilal Momin -
Internet of Things (IoT) has been the latest buzzword in the IT industry. Industry experts estimate that over 75 billion devices will be connected to the internet by 2025. The hype of IoT security challenges has brought fear, uncertainty, and doubt (FUD) because of...

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Best Practices to Prove the Business Value of Customer Experience

CustomerThink’s research finds just 19% of CX initiatives can show tangible benefits. Due to the COVID-19 crisis, the ROI issue is now front and center with CX leaders. Learn the best ways to prove the business value of CX, including ROI advice in customer feedback, customer service, and CX infrastructure.

How to Sustain Relationships with Customers and Employees During the COVID-19 Crisis

CustomerThink’s Advisors – global thought leaders in customer experience, marketing, sales, customer service, customer success, and employee engagement – share their advice on how to sustain positive relationships with your customers and employees during the COVID-19 crisis.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies

Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.

How to Use CX Insights to Drive Change, Show Business Value

[08/27/2020] In recent years many companies invested heavily in CX programs and teams, but few can demonstrate a measurable business impact. Learn how to overcome three of the biggest obstacles to driving real change with CX insights, and how to measure and communicate the business outcome.

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