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Frank Pettinato

Frank Pettinato
As the SVP/GM of Multi-Channel Customer Engagement, Frank Pettinato oversees all aspects of C3i Solutions’ Consumer organization, ensuring superior service for C3i’s consumer clients. He is a seasoned leader in the consumer package goods, business services and technology industries. Frank has held executive leadership positions in many aspects of business, including operations, technology, and sales and marketing. Frank holds an MBA from St. Joseph’s University and a Bachelor’s degree in Mechanical Engineering from Temple University.

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Piggy Wiggly to Chatbots in 100 years

Chatbots are here to stay and are quickly becoming the sound of doing business at home, in the office and on the road. ...

3 New Ways to Think Strategically About Big Data

With seemingly endless data fed into contact centers, coming from any and all source channels — phone calls, chats, emails, texts and social media...

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