Home Authors Posts by Frank Fawzi

Frank Fawzi

Frank Fawzi
Frank Fawzi is the President and CEO at IntelePeer, where he has been the driving force behind the company’s leading position in the Communications Automation Platform (CAP) market providing AI and automation solutions to mid and large-sized enterprises. With his emphasis on positive leadership, the ability to attract and retain exceptional talent and raise the necessary venture funding, IntelePeer has grown dramatically under Frank’s stewardship.

Customer Service in the Age of 24/7

The rise of disruptive technologies like artificial intelligence (AI), coupled with a 24/7 societal mentality brought on by rapid digital transformation, has made the...

New Posts