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Francine Johnson

Francine Johnson
Johnson has nearly two decades of experience leading enterprise and consumer companies across inside/outside sales, global services, training, customer success and customer experience. Johnson is passionate about giving back to the community and working with programs to empower, coach and mentor young women from various backgrounds and ethnicities. She has also helped coach adult women in a variety of career fields and is an avid proponent of expanding the reach to diversified candidates in the field of technology.

Building a Customer Experience Program in the Middle of a Pandemic

Why build a Customer Experience (CX) program in the middle of a pandemic? The answer is simple as CX is critical to better...

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