I lead the Strategic Research & Insights teams at InMoment, managing a group of highly-experienced researchers and CX consultants who design, execute, and deliver strategic market research projects for our clients. I have been with InMoment (and its preceding organizations) for over 20 years holding a variety of positions from research and project management to department leadership, with experience in various client sectors conducting a variety of research techniques. I also consult for CX program design and insights. I obtained my master in Marketing Research at UT Arlington.
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