Home Authors Posts by Samuel Smith

Samuel Smith

Samuel Smith
SocialPoint
Samuel J. Smith is a thought leader, researcher, speaker and award-winning innovator on event technology. In 2011, BizBash Magazine added Sam to its annual innovators list. Since then, Sam has won awards from EXHIBITORLIVE, IBTM World, RSVP MN, International Live Events Association and MPI for innovation in event technology.

4 Ways To Better Care For Your B2B Customers At Trade Shows

Samuel Smith -
One of top three trade show goals for B2B marketers is to strengthen key relationships. And no relationship is more valuable than their...

New Posts

MarketPlace

Featured Listings

Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.

Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.

© 1998-2024 CustomerThink