Estelle Wienk
Estelle Wienk
Estelle Wienk is the Global Client Research and Solutions Manager at Majorel and leads the company’s Social Media Center of Excellence. She has supported many of the world’s leading brands in shaping and optimizing digital customer experiences.
How to Set Your Social Media Customer Service Team up for Success
With companies growing their presence on social media, the need to properly structure the customer service around social platforms becomes even more important. Many...