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Emily Millar

Emily Millar
TELUS International
Emily Millar is vice-president, client relations at TELUS International – a provider of contact center solutions to global clients, backed by TELUS, its Canadian telecom parent with $9.8 billion in annual revenue. TELUS International commissioned the benchmarking study – Best Practices: Online Chat Sales – examining 60 in-depth chat sessions of six Fortune 500 customer service leaders.

4 Online Chat Strategies to Protect Your Brand

Emily Millar -
With all the chatter about social media these days, it's important not to forget the more traditional service channels to connect and engage with...

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