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Elaine Roche

Elaine Roche
Head of Customer Success at Wolters Kluwer Tax & Accounting UK, with responsibility for its Professional Services and Customer Support Departments, Elaine has over 14 years of experience working in the software industry. Prior to Wolters Kluwer, Elaine was Director of Professional Services at Experian Data Quality.

Three Ways to Optimise the SaaS Customer and Vendor Relationship

Most businesses understand that the best way to get the most from enterprise software is to have a great relationship with their vendor, but...

Five Ways to Get the Most out of Customer Service from your Technology Vendor

It shouldn’t be a surprise that many major technology vendors have experienced increased volume as the global workforce has moved to work remotely, some...

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