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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
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Blog
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Posts by Eric Choi
Eric Choi
Eric Choi
MARQ
Head of Growth at MARQ
5 Essential Ways to Increase Your E-Commerce Revenue
Eric Choi
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August 26, 2019
E-commerce is growing at an unprecedented rate all over the globe. In 2018, global online retail sales amounted to 2.8 trillion U.S. dollars and...
5 Fundamental Ways to Reduce E-Commerce Returns
Eric Choi
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August 2, 2019
An excessively high number of online returns is one of the biggest problems of the e-commerce industry today. In 2018, total online retail sales...
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