Duong Nguyen, Master, CCXP
Duong Nguyen, Author, Customer Experience Transformist.
First CCXP in Vietnam, Founder of Cempartner, Consulting and Coaching CX in Vietnam and Southeast Asia.
Formerly, He was Country Director for Singapore Telecommunications, Regional Manager for iBasis Inc USA, Strategy Team Head of Viettel telecom.
He is a passionate CX thought leader, and have shared hundreds articles of insights and practices in customer experience and, customer - centric culture to business community