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Duane White

Duane White
Duane White is an expert in driving change at the intersection of technology, healthcare and financial services. As a co-owner and partner at Aveus, a global strategy and operational change firm, he loves cracking the thorniest of strategic issues. He partners with client leaders in designing and executing customer experience and innovation performance strategies.

Assessing Your Health Plans Customer Experience Efforts

Health Plans have traditionally scored poorly on measures of the customer experience. Recent Forrester research asking consumers to rank their health insurance...

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