Devin Pickell
Devin Pickell is a Growth Marketing practitioner with vast experience collaborating with content, product, and customer success teams to grow website traffic and demand.
When times are tough and budgets become tighter, it can be tempting to reel back your investments across every department. You slash your marketing ad...
The old ways of marketing are coming to an end. Five years ago, marketing teams could get away with creating content, promotions, and campaigns without...
Getting someone to buy from your brand for the first time can be one of the great challenges an ecommerce business will face. Getting...
Today’s customers prefer live chat for a variety of reasons. Some appreciate the ability to multitask while chatting. Others feel live chat is quicker...
Creating a great customer service strategy is more important now than ever before. It’s not just the fact that 89% of consumers have switched...
Leads, leads, leads — everyone wants more leads. And, businesses truly value teams that can bring in a steady stream of fresh, qualified leads....
The New Year is here, but there’s a good chance your teams are still working remotely. The COVID-19 pandemic is still relevant and vaccines...
The phrase “new normal” has become this year’s cliche, however, it’s a great way to define the changing landscape of customer service. More customer service...
The holiday season is nearing, and with in-store shopping limited this year due to COVID-19, you can expect e-commerce transactions to soar. With more digital...