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Don Berryman

Don Berryman
Don joined Transcom in March 2020 as the Chief Commercial Officer, NA to introduce North American clients to the global opportunities with Transcom. He has over 30 years of experience on both the client-side, building and operating call centers for USA Today early in his career, and the vendor side with executive positions in operations, then sales and marketing.

Using Data Analytics And Digital CX To Build A Post-Covid Future

One of the key changes taking place in customer service at present is customers becoming closer to brands. Customers are using more channels and...

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