Dhruv Patel

How to Align Customer Service And Sales To Optimize Growth

Customer service is often considered as a post-sales activity and only reserved for customers who’ve paid for your product. This has been the case as Customer Service comes with overheads, and considered along with the costs of the product. But according to Ravi Kewat,...

How To Reconnect With Leads in the Post Pandemic World

The impact of the pandemic on our businesses and the economy has been catastrophic. Small businesses are distressed, and as a result, nearly 40 million Americans have been estimated to have lost their jobs. While we still haven’t fully recovered from the damage, economic...

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