Deeksha Dadu
Deeksha Dadu
With over 15 years of experience in field of Customer Service, I am passionate about groundbreaking ideas and technologies that helps brands deliver awesome Customer Experience & enhance Customer Loyalty, specially in crowded & dynamic online environment. Founder of two Customer Service Solutions companies for E-commerce & Travel Businesses, avid traveler, alumni of ISB Hyderabad, ardent reader, fashion enthusiast
How Can A Cell Center Benefit Start-Up Ventures and Small Businesses?
As the owner of a start-up or small business, you and your team are constantly juggling multiple tasks. There are marketing strategies to devise,...
Planning to Outsource Call Center Services? Evaluate Important Points before Outsourcing
In this digitally connected corporate world, no business can thrive successfully without active customers’ support. Customers prefer associating with such businesses which address their...
Customer Service Rookie Mistakes That Could Be Tarnishing Your Business Image!
Let’s face it, poor customer care support service can cost a business a fortune! In fact, a recent report released by NewVoiceMedia shows that businesses...
Ways To Drive Inbound Call Center Performance
Being left оn hоld is uttеrlу fruѕtrаting. Every сuѕtоmеr thinkѕ thаt wау. Aссоrding tо a lаrgе ѕесtiоn оf thе сuѕtоmеrѕ, аmоng аll оthеr diѕарроintmеnt,...
How to get the Multilingual Call Centre you always wanted
Many businesses see multilingual call centers as a valuable add-on. Yet, not every business is a giant and simply doesn't have the staff or...