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DeAndra Jean-Louis

DeAndra Jean-Louis
DeAndra Jean-Louis is the Chief Customer Officer of Aryaka and has 25 years of experience from a variety of technology sectors including cloud-software, services, hardware, and networking technology. She has built and transformed global enterprise businesses using a customer-first approach. Before joining Aryaka, she was Vice President of Customer Success at Palo Alto Networks where she led the transformation of the Customer Success practice for the company’s largest product segments. Prior to that, DeAndra held various leadership roles at Workday, Anaplan, and IBM.

How to Successfully Implement a Customer Listening Program

The rapid growth of SaaS providers and managed services providers (MSPs) have fundamentally shifted the way that business-to-business (b2b) commerce is conducted and have...

How to Scale Managed Services While Providing a Peerless Customer Experience

From state-sponsored Chinese hackers targeting telecom operators to the breach of a major Russian bank, cyberattacks continue to impact the world in new ways....

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