David Sims

CBM News: Giant Sea Slug “Option” for CRM, Social Media

A fine morning to one and all, thank you for tuning your dial to Radio CBM 98.6, all Gustav Holst all the time: NGenera Customer Interaction Management says retailer Guess has selected the company's products to "quickly and accurately respond to the growing number of...

CBM News: Salesforce.com CRM-ERP Connected, Loyalty Cards Abused

Hidey ho one and all, management would like to take this opportunity to thank you for tuning the ol' radio dial to Radio CBM 98.6, 50,000 watts of pure CRM juice, all Ringo Starr all the time. ERP vendor Compiere has released Compiere ERP Connector...

CBM News: CRM From Oracle Siebel Picked By Knouen, Police Hunt Beer Man

A fine morning to one and all, thanks for tuning in to Radio CBM 98.6, the pride of the Greater Fargo metropolitan area, all Petula Clark all the time: Mimosa Systems says its NearPoint content archiving product was selected by Chichester School District of Boothwyn,...

CBM News: Microsoft Sweet On SugarCRM, Parature Twitters

It's another wonderful day in the neighborhood here at Radio CBM 98.6, sunny day, keepin' the clouds away, all Thelonious Monk all the time. Because they love all the open source tech guys sooooo much, Microsoft has added SugarCRM Community Edition for free download on...

CBM News: Altitude Software, Cerado, eGain, Set Your Own ROI!

Top o' the morning to you, friend, thank you for dropping your radio dial into Radio CBM 98.6, all swing all the time, the pride of the Taranaki: From the We Didn't Have To Tell You That, Did We? Dept. comes the news that the...

CBM News: NetSuite Disses Sage, Cable Guy Causes Recession, Comverse and Infor Partner

A fine good morning to you, dear friends and listeners, welcome back to Radio CBM 98.6, all Lynyrd Skynyrd all the time, the pride of the Hudson Valley: NetSuite is offering current Sage partners in the U.S. and U.K. 50 percent revenue sharing...

CBM News: Lithium, Alterian and The Social Media CRM Wunderkind

A misty moisty morning to one and all, the early morning bell bottom blues are the rule here at Radio CBM 98.6 so we're cuein' up some rainy day kinda music for you, da man John Coltrane to groove us through. Welcome it folks, it's...

CBM News: SAS, TAS and the $6,000 Purse

And it's another good morning on another good day, welcome to Radio CBM 98.6, all the news you can use, all Don Byron all the time: The National Geographic Society claims a return on investment of "200 to 300 percent," with some customer segments realizing...

CBM News: Kana, nGenera, Parature and Nude In-Flight Instructions

Welcome friends, to Radio CBM 98.6, your source for all the latest 'n' greatest CRM news, all Dave Brubeck all the time here in the tri-state area. Kana Software has announced the availability of Kana 10, a service experience management platform for "managing the entire...

CBM News: NetSuite, NetBooks, Michael Jackson and Social Media in CRM

A fine morning to you one and all from Radio CBM 98.6, all Arlo Guthrie all the time. And the next Dead Pool winner is... Michael Jackson, who is survived by three children, Bubbles the monkey and various assorted unidentified life forms: NetSuite has announced...

CBM News: “Ultimate” Customer Service Integration: IBM, Microsoft, Federal Reserve, Vatican…

A fine morning to whom it may concern from Radio CBM 98.6, all Josh Ritter all the time and the pride of East Roadkill, Nevada. Tired of getting nowhere on the corporate ladder? Tired of snotty know-it-alls smirking as they pass your cubicle? Want to...

CBM News: CRM Buzzword Born, Tony Soprano As Call Center Agent

Good morning good morning one and all, thank you for tuning your radio dial to Radio CBM 98.6, all Dwight Yoakam all the time, playing your golden oldies tomorrow. Here's an idea: PSCU Financial Services, a financial services CUSO and provider of 24/7 call...

CBM News: Is Affordable ROI for Speech Analytics Finally Here?

A good morning to one and all, welcome to Radio CBM 98.6, all Byrds all the time, the pride of Saskatoon, Saskatchewan. "Bucking the economic trend over the past twelve months," Alterian has announced revenue growth of 73 percent for the year to 31st March...

CBM News: Will Bing, Microsoft’s Third Try, Finally Knock Off Google?

Good day one and all indiscriminately, welcome to Radio CBM 98.6, all Tom Waits all the time, the pride of Lizard Lick, North Carolina. Today's a special day here at the station as we're awarding our first Radio CBM Customer Service Rep Of The...

CBM News: Region Sees One Percent SaaS CRM, Social Media Punks Nebraska

Top o' the morning here at the top o' the dial on Radio CBM 98.6, all Lyle Lovett all the time, the pride of the Boundary Waters with all the CRM News That Fits. First up in the batting order is Silverpop, announcing the integration...

CBM News: NetSuite Steals SAP’s Thunder, Sage’s Employees

Fine morning to all, yes, a fine morning to all, today's show on Radio CBM 98.6, all Jimmy Buffett all the time, is being broadcast on location from a yacht somewhere in the Caribbean, and as soon as we clear away all the umbrellas...

CBM News: Survey Says Big Firms Ditch, SMBs Cling to CRM in Down Economy

And a fine howdy-do to you too, good morning and welcome to Radio CBM 98.6, all Rod Stewart all the time and the pride of East Weehauken. First up on the news this morning is that branded mobile entertainment company PlayPhone is using the customer...

Passion Brands: Kate Newlin Explores the Whys and Hows of Brand Passion

Passion Brands: Why Some Brands Are Just Gotta Have, Drive All Night For and Tell All Your Friends About, by Kate Newlin (2009, Prometheus Books) The marketing shelves at bookstores are crammed with books dancing around the implicit edge of promising The Secret Key to...

CBM News: Microsoft, Sage, Oracle CRM — “Food Fight!”

And a fine howdy-mornin' to y'all, welcome to Radio CBM 98.6, all Steve Miller Band all the time and the pride of East Waukegan. Top story in the news is that Microsoft has announced three major incentive offerings for its ERP and CRM customers....

CBM News: Facebook, U2 Tix Rate Highly for Social Media

And a fine good morning to one and all, thank you for tuning your dial to Radio CBM 98.6, the pride of Madison County, all Grateful Dead all the time: Passenger has announced research and a white paper by Sector Intelligence on how companies are...

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