Dave Shinnebarger | CustomerThink

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Dave Shinnebarger

Peppers and Rogers Group

Dave Shinnebarger writes for Peppers and Rogers Group.

U.S. Postal Service CPO Talks Privacy Strategy

Dave Shinnebarger - December 12, 2003

Reprinted by permission from INSIDE 1to1: Privacy, June 2002 Few companies know more about balancing customer need, data security, and regulatory compliance as the United...

New Posts

Chatbots aren’t the answer to your customer service problems

Juan Jaysingh - April 23, 2024

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Dianne McCoubrey - April 23, 2024

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Dhaval Sarvaiya - April 23, 2024

Navigating Data Obstacles to Shift From Gossip to Genuine Customer Trust

Kathryn Murphy - April 23, 2024

Bridging the Gap Between Marketing and Customer Experience

Annette Franz - April 23, 2024

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