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Dave Rintoul

Dave Rintoul
Dave Rintoul is a senior product manager at Microsoft Industry Solutions Group and is responsible for developing the partner ecosystem surrounding customer care solutions. Rintoul has been diving since 21 and spends his free time as a diving instructor and volunteer diver at the Seattle Aquarium.

Like Ocean Divers, Your Agents Can Spot the Tentacles of Customer Data Hiding in Plain Sight

Chances are, you have already invested heavily in your contact center, and your budget doesn't allow for expensive, custom development projects to help you...

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