Danny Ertel

Don’t Blow the Negotiations With Your Outsource Firm

Danny Ertel -
The negotiation of outsourcing deals has come a long way. In the early days, providers had a relative advantage over buyers because they were the "repeat players." By virtue of doing deals with multiple customers, providers developed experience and acquired a real information advantage....

New Posts

MarketPlace

Featured Listings

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies

Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.

All Listings »

© 1998-2022 CustomerThink Corp.