Daniel Rodriguez
Daniel Rodriguez
Daniel Rodriguez is an experienced marketing executive, entrepreneur, family guy and musician who uses daily meditation to manage life’s intense moments. He currently is the CMO at Simplr, where he’s leading a team that is redefining the way brands deliver customer service. Before Simplr, he served as VP of Marketing for Seismic. A native of Cleveland, he’s been a Bostonian since earning a BA from Harvard and an MBA from the MIT Sloan School of Management.
CX leaders aren’t prepared for the chat revolution
ChatGPT has ushered in a new era in terms of how customers will interact with brands, and it will fundamentally overhaul the entire customer experience,…
Why bad CX is bad marketing – how to align business strategies for a more consistent customer journey
It’s no secret that historically, the marketing and CX functions in an organization are siloed – each focused on different KPIs and steps in...