Heather R. Younger, J.D., CCXP
Heather R. Younger, J.D., CCXP
Heather is the Chief Customer Fanatic and Principal at Customer Fanatix out of Aurora, Colorado. She is a people-focused leader with proven expertise in building Voice of the Customer and Voice of the Employee Programs and acting as a catalyst for customer-driven cultural & process improvements. Heather is a frequent author on LinkedIn's Pulse platform, a contributor for the Huffington Post blog community and enjoys speaking on topics of importance to customers and employees alike.
5 Clear Signs that a Business is Customer-Focused.
The customer's perception is your reality.-Kate Zabriskie The other day I went to visit my eye doctor for my annual eye exam. The experience...