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Carrie Strecker

Carrie Strecker
Carrie Strecker is Senior Director of Operations at Advance Financial, overseeing store operations for the company's 103 retail locations throughout Tennessee. Key responsibilities include store performance, recruiting, training and development, security and compliance and more.

Where Human Touch Still Matters: The Importance of Real Customer Service in an Automated World

It’s 4 a.m. on a Wednesday, and Luis is taking his “lunch” break. Luis works the third shift — the graveyard shift — as...

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