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Craig Webster

Craig Webster
Craig Charles Webster is the Head of Marketing Americas at Infobip. Infobip is a global cloud communications platform that enables businesses to build connected customer experiences across all stages of the customer journey at scale, with easy and contextualized interactions over customers’ preferred channels. Before joining Infobip, Craig worked across a number of industry leading global organizations in a Sales and Marketing Experience leadership capacity across Latin America and Global Emerging Markets.

3 Ways Banks Can Boost Customer Satisfaction and Engagement

It’s no secret that the pandemic has condensed years of digital transformation into the last several months, but what does this mean for the...

During the Critical Holiday Season, Make Your Customer Communications Stand Out

This year has been simultaneously different and difficult for everyone, both personally and professionally. In the retail world, businesses have had to keep abreast...

Selecting the Right Channels for Customer Experience Success

According to Econsultancy and Adobe’s Annual Digital Trends report, B2B companies identified customer experience (CX) as the single most exciting opportunity for 2020, ahead...

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