Claire Lynam
Marketing Manager
Claire is a professional marketer with 30 years experience in marketing, communications and PR, creating content and collateral that resonates with an organisation's audience. Having worked in multi-national companies and SMEs, Claire has expertise in creating messaging that works for both B2C and B2B markets.
Major changes over the last few months have led to a dramatic change in strategies. Adopting permanent hybrid working models for employees has...
Moving forward, what's needed to realise the opportunities? The extreme energy industry disruption over the past year has covered regulatory demands to fast...
What are the CX priorities for insurers – as the sector emerges from a period of dramatic change and searches for better ways of...
How to enable multi-locational working without breaking compliance Over the last year merchants have faced several waves of unplanned change in the rush to home...
3 steps to balancing payment security and great customer experience Ever had the experience of buying something and feeling shoe-horned into an uncomfortable or unsettling...
Every so often, a rock band reinvents itself — and success follows. The same could be true for your IVR ... a technology which...