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Chris Ryba

Chris Ryba
Chris Ryba, PMP, is the Director of Professional Services at VHT (Virtual Hold Technology). As a seasoned technology professional with over 20 years’ experience in the IT/Telecom industry, Ryba has been actively involved in formulating processes, procedures and guidelines intended to streamline project lifecycles from post-sale integration kickoff through production deployment. In his current role, he manages a team of 10 employees comprised of both Project Managers and Integration Engineers.

Guide to Balancing Customers’ Expectations with Operational Realities

Yes, your contact center can tackle the latest trends even with limited resources In 2016, McKinsey & Company predicted that customer demand for higher-end personal...

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