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Chris Crosby

Chris Crosby
Chris Crosby is the Founder and CEO of Xaqt, a global provider of Purpose Built Contact Center AI solutions in Chicago. He has more than 20 years of leadership experience in building startups and advancing innovations in all things data and call center related. Chris holds his Master in Public Administration from Harvard Kennedy School of Government and advises both governments and startups at the intersection of policy, tech and adaptive leadership.

Omnichannel AI Virtual Agents, a COVID-19 antidote?

COVID-19 has created a perfect storm for the call center industry. Many companies are grappling with unprecedented call volume as a result of disruptions...

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