What does open banking mean for consumers? Open banking was introduced as a way for banks to securely release their customers' data to third party providers and each other, such that consumers can get a better deal on financial products. Open banking was intended to...
Security and privacy are keystones for 5G to become an excellent platform for the networked community. As the world waits for the arrival of 5G networks, the company gears up to address the security challenges that might follow 5G. The 5G networks will necessarily expand...
It has been almost a decade in the making, but 5G is finally turning into a reality. 5G is finally arriving next year, which indicates that smartphone manufacturers are banging out the features presently. Smartphones have become important now that we can reliably say...
CustomerThink’s Advisors – global thought leaders in customer experience, marketing, sales, customer service, customer success, and employee engagement – share their advice on how to sustain positive relationships with your customers and employees during the COVID-19 crisis.
See how cloud delivers mission-critical customer experience, right now when you need it most. Virtual Xperience is a four-hour free event that’s live in your time zone – all around the world. Register for this free event and you’ll also get access to the session recordings.
After the corona virus crisis what? This conference seeks to look at a desirable future, a desirable society and business mix; Sustainability and prosperity and re-define prosperity. The conference also examines what may happen and what we may be driven to and why they could be entirely different.
Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.
The world’s only Online CX program that prepares you for a future in a post-COVID economy. Backed by the Customer Experience Professionals Association (CXPA) since 2015, and partnered with higher education to offer College Credits, our Online Courses get you focused on winning Customer Experiences and bringing employees together.