Chirag Shivalker
Chirag Shivalker
Chirag Shivalker is a content head at Hi-Tech BPO, a company thriving in the industry for more than two decades. He regularly writes about importance of data management for data analytics and the changing landscape of the business process management industry.
Retail; Better Data Cleansing, Better Customer Data, Better Business Growth
Customer shopping needs have grown significantly and so have grown their expectations. Access to new technologies enables customers to compare offers, choose different methods...
Which Factors Influence The Purchase Decision of Your Customers?
Understanding the factors influencing the purchase decisions of your customers is the key to a successful business. How do customers decide what product or...
Ecommerce’s Increasing Share of Sales Compels Retailers to Change Product Packaging
Retail industry is undergoing digital transformation. Evolution in practices of eCommerce, increased use of smart devices and digital wallets is not only making the...
Customer Data Collection Shapes Your Marketing Strategy
Business to Business (B2B) and Business to Consumers (B2C) companies adopt different methods to publicize their products or services in order to promote the...
Unstructured Retail Data; A Structured Way to Get into Consumer Mindset
Customer shopping needs have grown significantly and so have grown their expectations. Access to new technologies gives customers those tools to compare offers, choose...
Predictive Analytics, As Your Customers Already Live in Future
Increasing number of channels and multiple devices are decreasing the opportunities for retailers to build a long-lasting & significant relationship with consumers. Companies struggling...
Companies are Spending More Money to Degrade Customer Experience
Importance of data quality has been emphasized a lot by several dignitaries across data and analytics domain, and everything that they said stands true....