Chris Dishman
Chris Dishman is Vice President of Customer Success at Totango. After spending nearly 20 years of progressive customer success leadership at ON24, including playing a central role in the company’s IPO, Dishman is focused on elevating how Totango customers maximize the value of their CS programs and technology purchases. He also leads the post-sales support and customer training and enablement department to help ensure a seamless customer experience after purchase.
In medical dramas, it’s good television when patients flatline at the hospital and our heroes race to shock them back to life. In the...
I love helping people. It’s why I started working in customer success, in the first place – and while retention remains the key to...
(Image credit: Totango) Today, change seems to be the only constant and even as budgets continue to tighten, customers still expect you to deliver faster,...
(image credit: Totango) Retaining customers has always been less costly than landing new ones, but in today’s economy, retention, renewal, and expansion have become the...